Company News and Press Releases Userlane and Serviam Partner to Accelerate Digital Adoption in the U.S.A.Userlane and Serviam Partner to Accelerate Digital Adoption in the U.S.A.
Munich, Germany – 28th February 2025 – Userlane, a leading provider of Digital Adoption Platforms (DAP), and Serviam, a trusted technology consulting and solutions provider, today announced a strategic partnership to empower businesses in the United States to maximize their software investments through streamlined digital adoption.
This collaboration will see Serviam leverage its deep understanding of client needs and its extensive network to promote and implement Userlane’s intuitive DAP. Userlane’s platform provides interactive, on-screen guidance that simplifies software onboarding, training, and support, enabling users to quickly become proficient with new applications and processes.
“We are thrilled to partner with Serviam to expand Userlane’s reach in the crucial U.S. market” said Rob King, CRO at Userlane. “Serviam’s strong client relationships and expertise in technology solutions make them an ideal partner to help businesses unlock the full potential of their software investments and drive digital transformation.”
Serviam’s commitment to delivering tailored solutions aligns perfectly with Userlane’s mission to make software adoption seamless and efficient. By integrating Userlane’s DAP into their service offerings, Serviam will help clients reduce training costs, improve employee productivity, and enhance user satisfaction.
“Partnering with Userlane allows us to offer our clients a powerful tool that addresses a couple of critical challenges in today’s digital landscape: user adoption and SaaS sprawl,” said Jeff Waters, Chief Sales Officer at Serviam. “Userlane’s innovative platform complements our existing services and enables us to provide comprehensive solutions that drive tangible results both operational and financially for our clients”
The partnership will focus on helping businesses across various industries, including manufacturing, healthcare, and finance, to overcome the challenges associated with software implementation and user training. By providing personalized guidance and support, Userlane and Serviam will ensure that clients achieve rapid ROI and sustainable digital transformation.
Key Benefits of the Partnership:
- Accelerated Software Adoption: Userlane’s interactive guides enable users to quickly master new software applications.
- Reduced Training Costs: On-screen guidance minimizes the need for traditional training methods.
- Improved Employee Productivity: Streamlined workflows and reduced support requests enhance efficiency.
- Enhanced User Experience: Intuitive guidance improves user satisfaction and reduces frustration.
About Userlane:
Userlane is a leading provider of Digital Adoption Platforms that empowers businesses to maximize their software investments by simplifying onboarding, training, and support. Userlane’s interactive, on-screen guidance enables users to quickly become proficient with new applications and processes, driving efficiency and productivity. For more information, visit www.userlane.com
About Serviam:
Serviam is a trusted technology consulting and solutions provider that helps businesses achieve their strategic goals through innovative technology solutions. With a focus on delivering tailored solutions and exceptional customer service, Serviam empowers clients to optimize their operations and drive growth. For more information, visit www.serviamco.com
Contact:
Rob Cheshire rob.cheshire@userlane.com
Bayli Waters bayli.waters@serviamco.com
