HEART analytics
How will HEART help me?
HEART is the world’s first standardized model to measure Digital Adoption across enterprise software applications, empowering you to understand the utilization of your software landscape and identify untapped opportunities.
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The HEART framework:
Happiness
Measure employee sentiment across applications. Identify and resolve points of frustration.
Engagement
Analyze usage in real time. Discover how to unlock the full potential of your applications.
Adoption
Set and measure adoption targets. Maximize the impact of your software spend.
Retention
Boost productivity and help your people form meaningful habits.
Task Success
Track task completion. Uncover and mitigate critical process risks.
What our customers say
At PwC, we believe that application analytics such as HEART expand the use case of a DAP significantly. It is no longer just about user enablement, we will now be able to work with CIOs to understand if applications within their system are actually being used as they are intended.by Wolfgang Hufnagel, Senior Consultant (Change Management & Digital Adoption Expert), PwC
Get a new level of insight into your users
Discover how Userlane's HEART analytics could drive your software adoption strategy.
