Microsoft Dynamics

Microsoft Dynamics 365

Drive productivity in Microsoft Dynamics 365

Realize the full potential of Dynamics 365. With Userlane, your employees can learn any process easily, driving productivity and software adoption enterprise-wide.

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Real measurable impact

faster onboarding

40%

faster time-to-value

60%

reduction in training costs

Drive adoption of Microsoft Dynamics 365

Understand how your employees use Microsoft Dynamics including adoption of critical workflows and process completion, then optimize the employee experience with targeted solutions to drive productivity.

Empower employees with self-service support

Provide your employees with 24/7, self-service support that will drastically reduce the number of repetitive support requests your IT team needs to handle. Pull in every existing piece of company knowledge with our powerful Enterprise Search feature, and allow your employees to access an instant, searchable knowledge base.

Improve Dynamics 365 data quality

Userlane helps your employees input accurate, complete, and validated data consistently, by guiding them through processes directly within Dynamics 365. With accurate sales forecasting and in-depth customer insights, you can make data-driven business decisions with a new level of confidence.

Discover more about Userlane’s digital adoption platform

In-app guidance

Offer real-time, step-by-step user guidance.

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HEART analytics

Measure the success of digital transformation initiatives across your organization.

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Support channels integration

Provide 24/7 support across every application.

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Report

Make your sales team fall in love with CRM

CRMs have rapidly evolved from databases. Now often a “digital Rolodex” to many organizations’ single source of truth. AI tools also have the potential to provide actionable insights and predictive…

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What our customers experience

"Great software and customer-centric company"

"Userlane Software is beautifully designed, whether using it as an admin or a user I find it easy to navigate and enjoyable to use. The Userlane team are amazing to work with, they take our feedback seriously and continuously implement changes and improvements to the product. "

Source: G2

by Anthea Kirk, Product Manager, Allianz

"Very powerful product"

"The best thing about Userlane is its simplicity. And I mean it in the best possible way. While Userlane improves its main features and is adding only very carefully selected functions, its competitors are adding more and more functions to their products which is increasing the complexity exponentially. Linde Engineering is using it on SAP Fiori platforms as well as various other web applications."

Source: G2

by Markus Menth, IT Consultant, Linde Engineering

"Perfect DAP solution - with fast improvements and good service"

"Userlane was set-up easily for our internal tool landscape. The handling to create guides is smoothly working; if open topics appear the individual support from Userlane experts was fast. Also, the proactive and regular release of new functionalities leads to a dynamic environment to directly support our internal tool activities and rollouts. "

Source: G2

by Dr. Malte Ortgiese, Head of Global Engineering Academy Electronics, HELLA

"Great tool, great help with the introduction of new applications"

"Less training is needed, there are fewer/no questions about how to use the system. We use Userlane for our CRM system (SAP C4C) and intranet (SAP Jam). We no longer have printed manuals, which in case of doubt are no longer up to date after 2 months. We can quickly and easily adjust any process step and users can see it immediately."

Source: G2

by Katarina Sobko, IT Project Manager, Inapa Deutschland

Do more with Dynamics 365

Userlane helps you drive productivity across all your enterprise applications. Reach out and we’ll show you how.

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